7
1
10
Comprehensive Manual on Port Reception Facilities 1999 Edition
mixed material
928016094x
1999
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Service with Character :
Cerita Keberhasilan Layanan di Era Horizontal dalam Menciptakan Loyalitas dan Rekomendasi Pelanggan
Jacky Mussry, dkk.
Primary Author
mixed material
9789792278965
Jakarta
Penerbit PT Gramedia Pustaka Utama
2012
service.jpg.jpg
Pemasaran Jasa Kepelabuhanan
FX Adi Purwanto
Primary Author
mixed material
Surabaya
Hang Tuah University Press
2018
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Pengantar Manajemen Pelayaran Niaga
Agung Kwartama
Primary Author
Fatika Risa Veronika
Primary Author
Didik Indriawan
Primary Author
mixed material
9789790449411
Jakarta
EGC
2018
pengantar.jpg.jpg
Sales Profesional :
Penjualan Berorientasi Pelanggan
D'Innocenzo, Len
Primary Author
Cullen, Jack
Primary Author
Wivi
Translator
mixed material
9793188421
Jakarta
Platinum
2013
sampul_buku_sales_profesional.jpg.jpg
Manajemen Pelayanan Publik
Mukarom, Zaenal
Primary Author
Laksana, Muhibudin Wijaya
Primary Author
mixed material
9789790765207
Bandung
CV. Pustaka Setia
2018
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Kualitas Pelayanan Publik :
Konsep, Dimensi, Indikator dan Implementasinya
Hardiyansyah
Primary Author
mixed material
9786025568213
Yogyakarta
Gava Media
2018